DO CCAD STUDENTS USE THE CWC?
Absolutely. Between 17-20% of the CCAD student body, or about 1 in 5 students, uses CWC services each academic year. So, if you think you don't know someone who's been to the CWC, you just aren't talking about it! CCAD prides itself on fostering a campus culture where we care about each other, pay attention to how others are doing, step-in when things don't seem right, and seek out support to take care of ourselves when things get hard. It's called being an up-stander, and it's the way we do things.
WILL COUNSELING ACTUALLY HELP ME MAKE CHANGES?
We can't make guarantees, but we can talk about what CCAD students say about CWC services and the changes they've seen through the process of working with us.
Our most recent surveys show:
95% of clients say that the CWC helped them make progress in their goals.
87% of clients having difficulty with academics say that the CWC helped them improve.
98% of clients say that they'd recommend CWC services to other CCAD students.
Real Talk from Real Students
"The CWC helped me understand that I have a lot of time ... I don't need to be a complete professional illustrator just yet. It helped me boost my confidence and deal with lower artistic self-esteem."
"I've always struggled with accepting help from counselors; like too many people, I suffered from the delusion that getting help was showing weakness and a step in the wrong direction. Support from CWC and CCAD staff helped me move past that. Of all the ways CWC has helped me to grow and heal, that's the gift I appreciate most."
"Group therapy through CWC was the best experience I have had at CCAD ever!"
"I want others to know that the CWC is here for a reason: to help people. No one gets judged, not a single person there is going to make you feel uncomfortable on purpose. The CWC is one of the most helpful things CCAD has to offer."
"The CWC was very helpful for me. I received advice that was truly helpful and beneficial – advice I couldn't get from even those closest to me. I've never been to counseling or any sessions in my life, but I realize how much I benefited from it and I would recommend anyone to go, even if they find their problems 'minimal'."
"The counselors were able to help me get through a variety of tough situations even when I thought it was hopeless. They even taught me how to take better care of myself so I can take control."
WHAT IS COUNSELING, AND HOW DOES IT WORK?
Counseling is the process of engaging in an active therapeutic relationship with a licensed mental health professional in order to gain support, information, and skills to help you meet your identified goals and to grow as a person. The CWC operates from the philosophy that clients are in charge of the process, which means:
- You get to decide what you work on and how you work on it.
- You decide what you will share and not share, talk about and not talk about.
- Your therapist will need open, honest feedback from you on what approaches and styles do and do not work for you.
- Your results in counseling will reflect the time, energy, and openness you put into the process.
CWC therapists often steer away from giving advice and telling you what you "should" do – this makes the process more about what the therapist thinks than what you think – but your therapist may suggest options or offer different perspectives to consider. Sometimes it's hard to not get "advice from experts" when we're struggling, and this sometimes comes from the idea that therapists are supposed to "fix" us or "fix" our problems. In the CWC, we believe that:
- You are not broken.
- You don't need "fixing".
- You have more answers that you give yourself credit for.
Counseling works because of neuroplasticity, which means that our brains and nervous systems physically change and grow in different ways depending on our life experiences and patterns. Learning and practicing new strategies, points of view, relationship skills, and communication styles is common in counseling and these are all ways that we can actually "re-wire" our brains to have different thought patterns and emotional reactions. Counseling isn't "just talking about problems" – it's neuroscience at work, and everyone can make changes!
"Stigma" is a negative association that we attach to something. Even though we have an up-stander culture where help-seeking is common, CCAD students are still harder on themselves than on their friends. A recent survey showed that CCAd students are very open and accepting when it comes to getting mental health treatment, but they often think that others around them believe that it's a weakness or a failure. Worrying about being judged negatively by others (even when they aren't actually judging us!) can keep us from sharing our struggles and reaching out for help.
WHAT ABOUT PRIVACY AND CONFIDENTIALITY?
The fact that you are using CWC services and all details about your treatment are kept completely confidential in accordance with state and federal laws, as well as professional codes of ethics. CWC staff cannot share with anyone else that they are working with you or know you through counseling unless you give them express permission, usually in writing. This means that you are in control of your own information, and that others do not have to know you are using CWC services unless you tell them. Therapists in Ohio have a "duty to protect", and may break confidentially in some cases to keep you and others safe, or to comply with legal mandates. The primary exceptions to confidentiality include situations where:
- You appear to be an imminent danger to yourself.
- You appear to be an imminent danger to others.
- You discuss situations involving child or elder abuse or neglect.
- Disclosure is mandated by legal proceeding.
Counseling records are maintained and protected in the CWC's electronic record system, separate from any academic records, and no one but CWC staff and designated IT personnel (for system maintenance only) have access to the system.
HOW DO I GET A PRESCRIPTION FOR MEDICATION FROM THE CWC?
The psychiatry provider in the CWC is here for only a few hours per week, so keeping appointments is important! To meet with the psychiatrist, you must first meet with a CWC therapist and should maintain an on-going relationship with a CWC therapist. Research shows that people see the most change when medications are combined with counseling! Meeting with the psychiatrist is free of charge, but you are responsible for filling the prescription and paying for it at the pharmacy.
WHAT IF I'VE HAD A MENTAL HEALTH TREATMENT BEFORE OR I'M CURRENTLY WORKING WITH ANOTHER PROVIDER?
We're the best help to you when we have the full picture, and knowing about any current or past treatment or other important history can be important. If you have received or are receiving mental health or substance use services elsewhere, please tell your CWC therapist, and they may ask you to sign a Release of Information. This will allow your therapist to contact your external providers to gather any helpful information and to make things easier for you.
HOW DOES THE URGENT WALK-IN HOUR WORK?
For urgent concerns, the fastest way to talk with a CWC counselor without a previous appointment may be during the designated Urgent Walk-In Hour, from 11 a.m. - 12 p.m. If you are not a current client of the CWC, you will need to complete the electronic consent and information forms, just like a typical first appointment. Students are seen during the Urgent Walk-In Hour based on urgency of concern and time of arrival, and therapists on-duty do their best to accurately prioritize and accommodate everyone they're able. An Urgent session is typically 30 minutes or less and is used to help you de-escalate, problem-solve, and make an action plan to get you through the urgent situation.
If you feel your conerns are so urgent that you cannot wait to speak with CWC staff during the next business day or you are concerned about your own or others' safety, use resources listed in the Emergency Resources & Crisis Response section.
DOES THE CWC PROVIDE DOCUMENTATION FOR DISABILITIES?
Just like most external mental health clinicians, the therapists in the CWC are qualified to provide documentation of psychiatric disabilities or support for accommodations based on disabilities. There are stipulations, and each therapist will use their clinical judgment about whether or not to provide documentation. At a minimum:
- The mental health condition in question must fully qualify as a disability, per federal standards.
- A full diagnostic assessment must be completed.
- You must have an active, on-going relationship with a CWC therapist and demonstrate commitment to the therapeutic process.
See the CCAD Learning Support Office page for more information on CCAD's disability registration policies.
I WAS JUST DISCHARGED FROM A HOSPITAL OR OTHER TREATMENT CENTER. HOW CAN CCAD HELP, AND WHAT SHOULD I DO?
Professional staff at CCAD can help you get back into the swing of classes and campus life. CWC therapists, the Learning Support Office, and the VP for Student Affairs can all help you:
- Talk about stressors and barriers that led to needing to step away.
- Develop a wellness plan to help prevent future barriers.
- Link with resources and help at CCAD and in the community to help you feel balanced and able to focus on school.
- Plan for how to talk with friends, instructors, or supervisors about your absence.
- Gain flexibility with deadlines or makes changes to class schedules.
- Make changes to financial aid or scholarship allocations, if applicable.
HOW CAN I HELP MY FRIEND?
If you know someone who is having a hard time, you have options for helping them.
If you are worried about the safety of a friend or they are experiencing an emergency, please use the emergency resources listed.
Consult with the CWC
For non-emergency concerns, you may contact the CWC staff to consult and get advice. You may also use the Urgent Walk-In Hour or schedule a consultation session to talk with a CWC therapist about a friend.
Consult with your RA or Residence Life Staff
Sometimes it's easier to talk with another student before going to a staff member. Resident Advisors are specially trained to assist with a wide range of problems our students might experience. Click here to contact a Residence Life staff member.
Tips on How to talk with your friend about:
Other mental health concerns
Drugs or alcohol