IT Help Desk & Digital Print Lab

Contact Us

Digital Print Lab

Location: Kinney Hall room 220
Phone: 614.222.6174
Email: digitalprintlab@ccad.edu

IT Help Desk

Location: Packard Library
Phone: 614.222.6174
Email: helpdesk@ccad.edu

 

Hours

Regular Hours

Monday – Thursday: 8:00 a.m. – 6 p.m.
Friday: 8:00 a.m. – 5 p.m.

Summer, Winter Break Hours

Monday – Friday: 9 a.m. – 5 p.m.

 

 

Maintenance Window:

The IT Department performs server maintenance during the hours of 6pm-3am Friday evening into Saturday morning every week. As a result of this maintenance, campus IT services should be expected to experience interruptions during this time frame.

 

Digital Print Lab:

Visit the Digital Print Lab in Kinney Hall room 220 on the first floor. You can also submit an order for roll prints using our online order form. Once we confirm we'll complete the prints within two business days. Prints will be available for pay and pick up at the Ampersand Emporium in Design Square Apartments. All prints must be picked up in person. To learn more about the Print Lab, visit the IT Knowledge Base.

 

IT Help Desk:

The Help Desk is also located in a Packard Library on the ground floor of the Canzani building. Visit us to report issues with campus technology in classrooms and computer labs, or to help troubleshoot issues with software. To learn more about Help Desk services, visit the IT Knowledge Base.

 

Technology recommendations & guidelines
 

Our student laptop recommendations have moved. Click here to view the updated list on the IT Knowledge Base.

 

 

Adobe Creative Cloud

All CCAD tudents have full access to Adobe Creative Cloud apps using their CCAD email address. Click here for instructions on the IT Knowledge Base to download and install the Creative Cloud apps.

 

Antivirus software

Our IT Help Desk can recommend software to keep your files safe. Contact us by emailing helpdesk@ccad.edu, or by calling 614.222.6174

 

Backing up your files

You have access to cloud storage on your Google Drive as part of your CCAD account. Store important files here to make sure they are safely backed up in the cloud.

 

A USB flash drive

Or some other form of external storage to move your files between classroom stations and your laptop. Make sure not to keep the only copy of your files on your external storage in case it is lost or damaged.

 

A digital drawing tablet

Tablets and stylus pens are available for purchase at the Ampersand Emporium. Funds for this are included in the Freshman Supply Kit, though the funds can be used to purchase any other supplies instead.