Office of Student Records


What is the address and fax number to Student Central?

Columbus College of Art & Design
Student Central
60 Cleveland Ave.
Columbus, Ohio 43215
The fax number is 614.222.4034 and the phone number is 614.222.3295.

How can I log into Self Service?

Your Self Service "Username" is the first part of your CCAD GoMail (before the
Username example for [email protected] would be JSmith.1.
Password: To improve security, your Self Service password follows this pattern: JS.123456.
Uppercase first initial of first name, uppercase first initial of last name, followed by a period '.' and then the last six digits of your US Social Security Number (no dashes).
If you don't know your last six digits or don't have a Social Security Number, please contact the IT office at [email protected]

How do I add classes/drop classes?

Current students can add and drop courses online from the first day of registration to the last day to add. After the last day to add, students must work with their advisor to drop a class. Students can email their advisor or make an appointment at


To begin using CCAD ePayment, authorized students can log on to Self Service by using your CCAD Username and Password. Once you have logged on to Self Service, click the Finances tab, click the Balancelink to view your balance information, and then select Make a Payment. You will be re-directed to the CCAD ePayment center, where you can then follow instructions there to make a payment, purchase additional items, sign up for eRefund and/or create Parent PINs.


  • Make domestic payments using eCheck (ACH). There is no service charge for making payments via eCheck (ACH).
  • Make payments using Visa, Master Card, Discover, and American Express (online only). Please note that a non-refundable 2.75% service charge is added to all credit card payments.
  • Purchase additional items such as parking passes.
  • Sign up for eRefund.
  • Setup parents, guardians or other authorized users with Parent PINs for making online payments via CCAD ePayment (CashNet).


  • Seniors/Graduate/*Priority Registration  (completed 90.0 or more credits or a Graduate student)    
    • Spring Registration begins Monday, October 2, 2023 at 07:00am and closes Monday, January 22, 2024 at 11:59pm
                                                                    (*have obtained Priority registration status)
  • Juniors (completed 60.0-89.9 credits)
    • Spring Registration begins Monday, October 9, 2023 at 07:00am and closes Monday, January 22, 2024 at 11:59pm


  • Sophomores (completed 30.0-59.9 credits)
    • Spring Registration begins Monday, October 16, 2023 at 07:00am and closes Monday, January 22, 2024 at 11:59pm


  • Freshmen (completed 0 – 29.9 credits)
    • Spring Registration begins Monday, October 23, 2023 at 07:00am and closes Monday, January 22, 2024 at 11:59pm


All SPRING 2024 registration will be closed Monday, January 22, 2024 at 11:59pm.


Withdrawal Refund Policy

CCAD’s withdrawal refund policy is aligned to the Department of Education guidelines regarding the return of Title IV funds when a student withdraws from the college.  If a student voluntarily withdraws from CCAD, institutional charges will be prorated based on the percentage of the term completed up to 60%. Institutional charges are defined as tuition, fees, and room and board. Once the 60% threshold has been met, institutional charges will not be prorated. The date of withdrawal and calculation of term completion is established by the Office of Student Records. 

Financial aid will be recalculated in accordance with federal and state guidelines.  Once the 60% threshold has been met, a student has earned 100% of any Title IV funds the student was scheduled to receive during the period.  Scholarships and grants awarded by CCAD will also be prorated up to the 60% threshold.  Students are encouraged to contact Financial Aid to discuss the consequences withdrawing from the college will have on any federal, state, or CCAD aid.  

An updated statement will be provided to the student after the recalculation of institutional charges and financial aid.  Any balances due to the student will be refunded via the preferred refund method on file.

 After the 60% threshold is met, if a student drops in status from full-time (12 or more credit hours) to part- time (11 credit hours or below), full-time tuition will be charged. There is a $10 add/drop fee per course that goes into effect the day after the deadline to add or register for classes during fall and spring semesters.

 After the final withdrawal deadline for a given semester, a student may not retroactively withdraw from that semester. Students seeking a medical withdrawal should refer to the “Medical Withdrawal” policy. In most cases, students requesting medical withdrawals will still be charged all or part of the tuition and fees for that semester.

Official Transcripts and Replacement Diplomas

Official transcripts and replacement diplomas can only be ordered online. The transcript fee is $10 per transcript and $25 per replacement diploma for processing (three to five business days). You do NOT need your CCAD ID number to order a transcript or replacement diploma. We do not offer an expedited or overnight mail service. All transcripts and replacement diplomas that are requested to be mailed will be sent via regular U.S. mail.

Go to this secure website

Online transcript and replacement diploma requests that are submitted while the college is closed for the holidays will be processed in the order they were received when the college offices reopen. If you need to attach a document to be included with your transcript you can do so on the Parchment website. 

Keep in mind that last-minute requests are difficult to process during certain periods of the academic year.

Enrollment Verifications 

Enrollment verifications are free and can be requested by filling out the “Consent to Release Information form”. All requests must include your full name, ID number, signature, the enrollment information you want sent out and the names ,addresses and /or email addresses to send the enrollment verification. 

Please submit the form to the Registrar's office at [email protected].