Refunds
Refund of Credit Balances
A refundable credit balance may result on your student account because of financial aid/loan payments, overpayments, and/or account adjustments. If the credit balance is created because of an overpayment made by a paper check, the refund will not be processed for at least 10 business days to allow time for the check payment to clear the bank.
- Refunds resulting from financial aid and loan payments are issued after the initial disbursement of financial aid, which generally occurs within two weeks from start of the semester. Refunds are processed continually during the semester.
- Credit balances during the Fall term may be held on the student account for Spring by filling out and returning the Title IV Credit Authorization Form to bursar@ccad.edu .
Refund Options
As part of CCAD's efforts to provide students with a more efficient process, the college offers electronic refunds with our eRefund program to provide fast and convenient processing of refunds from financial aid or other sources.
Accessing the eRefund Program
Students can access the program within Self Service. Instructions to enroll in the eRefund Program are:
- Log on to Self Service, click the Finances tab, then select Make a Payment.
- You will be re-directed to the CCAD ePayment center where you can follow further instructions.
ERefund allows you to have your refund deposited directly into a bank account of your choice and to receive your refund faster and more securely. If you wish to receive your refund via check, it will be sent to your billing address on file at CCAD. For this reason, it is very important that you make sure to have a correct address on file with CCAD.